Privacy Policy for Mahadevofficial
At Mahadevofficial, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our spiritual services, visit our website, or interact with our platforms.
1. Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for our spiritual services or consultations
- Fill out contact forms on our website
- Subscribe to our newsletters or updates
- Participate in puja ceremonies or religious events
- Seek astrological consultations or spiritual guidance
- Communicate with us via phone, email, or other channels
This information may include:
- Full name and contact details
- Email address and phone number
- Date of birth and birth details (for astrological services)
- Address and location information
- Spiritual preferences and religious requirements
- Payment information for services
1.2 Automatically Collected Information
When you visit our website or use our digital services, we may automatically collect certain information including:
- IP address and browser information
- Device type and operating system
- Pages visited and time spent on our website
- Referring website and search terms used
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the collected information for the following purposes:
- Providing spiritual services, puja ceremonies, and religious consultations
- Conducting astrological analysis and providing personalized guidance
- Scheduling appointments and managing service requests
- Sending service confirmations and updates
- Improving our services and user experience
- Responding to your inquiries and customer support requests
- Complying with legal obligations and protecting our rights
Notification and Communication Consent
By accepting this policy, you acknowledge and consent to receive notifications and promotional communications from us through various channels, including but not limited to email, mobile push notifications, SMS, RCS (Rich Communication Services), WhatsApp, or any other digital communication platforms.
If you prefer not to receive such updates or marketing communications, you may opt out by contacting us at info@mahadevofficial.com
3. Information Sharing and Disclosure
We respect your privacy and do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
3.1 Service Providers
We may share information with trusted third-party service providers who assist us in:
- Processing payments and managing transactions
- Sending communications and notifications
- Providing technical support and website maintenance
- Conducting religious ceremonies on our behalf
3.2 Legal Requirements
We may disclose your information if required by law, legal process, or to:
- Comply with legal obligations and court orders
- Protect our rights, property, and safety
- Prevent fraud or illegal activities
- Protect the safety of our users and the public
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure data transmission using encryption protocols
- Regular security assessments and updates
- Limited access to personal information on a need-to-know basis
- Secure storage systems and backup procedures
- Training our staff on data protection practices
5. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Specifically:
- Service records are maintained for the duration of our relationship and for a reasonable period thereafter
- Astrological charts and consultations may be retained for future reference and follow-up services
- Communication records are kept for customer service and quality assurance purposes
- Legal and financial records are retained as required by applicable laws
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-out: Unsubscribe from marketing communications at any time
- Portability: Request a copy of your data in a portable format
- Restriction: Request restriction of processing in certain circumstances
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized content. These technologies help us:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Provide personalized content and recommendations
- Improve website functionality and performance
You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
8. Third-Party Links
Our website may contain links to third-party websites for your convenience and information. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
9. Children's Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete such information promptly.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and provide adequate protection for your personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending notification via email or other communication channels
- Providing notice through our services or platforms
Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Information for Privacy Matters
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: info@mahadevofficial.com
Phone: +15896262745
Address: H NO 12, Gali Number 36, Jay Vihar Phase - 3, Harphool Vihar, Nangli Vihar Extension, Najafghar, Delhi, 110043
We are committed to addressing your privacy concerns promptly and effectively.
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising from this policy shall be subject to the jurisdiction of the courts in Delhi, India.
Last Updated: January 2025